1. Why was the Notice issued?
2. What is this lawsuit about?
3. What is a class action?
4. Why is there a Settlement?
5. Who is included in the Settlement?
6. Are there exceptions to being included?
7. What does the Settlement provide?
8. What claims am I releasing if I stay in the Class?
9. How do I submit a claim for a Settlement benefit?
10. Are there any important Settlement payment deadlines?
11. When will the Settlement benefits be issued?
12. Do I have a lawyer in the case?
13. Should I get my own lawyer?
14. How will Class Counsel be paid?
15. How do I opt out of the Settlement?
16. How do I tell the Court if I like or do not like the Settlement?
17. What is the difference between objecting and excluding?
18. When is the Court’s Final Approval Hearing?
19. Do I have to come to the Final Approval Hearing?
20. What happens if I do nothing at all?
21. How do I get more information?
The Circuit Court of Williamson County, Illinois, authorized the Notice. You have a right to know about the proposed Settlement of this class action lawsuit, and about all of your options, before the Court decides whether to grant final approval of the Settlement. The Notice explains the lawsuit, your legal rights, what benefits are available, and who can receive them.
The lawsuit is called Doe v. Southern Illinois Healthcare Enterprises, Inc., Southern Illinois Hospital Services, and Southern Illinois Medical Services, NFP, Case No. 2023LA55. It is pending in the Circuit Court of Williamson County, Illinois. The person that filed this lawsuit is called the “Plaintiff” (or “Class Representative”) and the companies they sued, Southern Illinois Healthcare Enterprises, Inc., Southern Illinois Hospital Services, and Southern Illinois Medical Services, NFP, are called the “Defendants.”
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This lawsuit alleges that Southern Illinois used third-party tracking technologies, called “tracking pixels,” on its website in a way that violates certain privacy laws.
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In a class action, one or more individuals sue on behalf of other people with similar claims. These individuals are called the “Plaintiffs” or “Class Representatives.” Together, the people included in the class action are called a “Class” or “Class Members.” One court resolves the lawsuit for all Class Members, except for those who opt out from the Settlement. In this Settlement, the Class Representative is John Doe. Everyone included in this Action are the Class Members.
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The Court did not decide whether the Plaintiff or the Defendants are right. Both sides have agreed to a Settlement to avoid the costs and risks of a trial, and to allow the Class Members to receive benefits from the Settlement. The Plaintiff and their attorneys think the Settlement is best for all Class Members.
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The Court has defined the Class this way: “All patients of Defendants residing in the United States that signed into Defendants’ MyChart patient portal or scheduled appointments through Defendants’ MyChart patient portal or website open scheduling from February 21, 2022, to February 28, 2023, or June 12, 2023, to July 6, 2023, or completed a health risk assessment from November 2, 2020, to January 31, 2021, or February 1, 2021, to April 30, 2021, which totals approximately 79,215 individuals.”
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Yes. Excluded from the Class are: (1) the Judge in this case, and the Judge’s family and staff; (2) Southern Illinois and its officers, directors, and related companies; (3) anyone who validly excludes themselves from the Settlement; and (4) attorneys for the parties.
If you are not sure whether you are a Class Member, you can ask for free help any time by contacting the Settlement Administrator at:
Southern Illinois Pixel Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
Email: info@SouthernIllinoisHealthPixelSettlement.com
Call toll free, 24/7: (833) 386-6512
You may also view the Settlement Agreement here.
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Southern Illinois has agreed to pay for two benefits that are available to all Class Members.
Benefits
CyEx Privacy Shield Pro. All Class Members are eligible to enroll in one year of CyEx Privacy Shield Pro. Enrollment codes have been sent to all Class Members, and you will receive activation instructions after the Settlement has received final approval. If you no longer have your enrollment code, please contact the Administrator. CyEx Privacy Shield Pro is a comprehensive service is designed to restore users' privacy and anonymity, and includes:
Dark Web scanning
compromised password scanning
VPN, password manager, and other online privacy tools
If anything suspicious happens, you will be able to talk to a fraud resolution agent to help fix any problems.
Cash Payment. All Class Members may claim a one-time $17.50 cash payment. You do not have to provide any proof or explanation to claim this payment.
If you have questions about these benefits, you can ask for free help any time by contacting the Settlement Administrator at:
Southern Illinois Pixel Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
Email: info@SouthernIllinoisHealthPixelSettlement.com
Call toll free, 24/7: (833) 386-6512
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If you stay in the Class, you won’t be able to be part of any other lawsuit against Southern Illinois about the issues that this Settlement covers. The “Releases” section of the Settlement Agreement (Section 3) describes the legal claims that you give up if you remain in the Class. The Settlement Agreement is available here.
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The fastest way to submit your Claim Form is online here. If you prefer, you can download a printable Claim Form here and mail it to the Settlement Administrator at:
Southern Illinois Pixel Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
You may also contact the Settlement Administrator to request a Claim Form by telephone, toll free, (833) 386-6512, by email info@SouthernIllinoisHealthPixelSettlement.com, or by U.S. mail at the address above.
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If you are submitting a Claim Form online here, you must do so by June 15, 2026. If you downloading a Claim Form here and submitting a claim by U.S. mail, the completed and signed Claim Form must be postmarked no later than June 15, 2026.
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The Court will hold a Final Approval Hearing on August 24, 2026, (see Question 18). If the Court approves the Settlement, there may be appeals. We do not know if appeals will be filed, or how long it will take to resolve them if they are filed.
Settlement payments will be distributed if the Court grants final approval, and after any appeals are resolved.
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Yes, the Court has appointed law firms CohenMalad LLP; Stranch, Jennings & Garvey PLLC; and Strauss Borrelli, PLLC, to represent you and other Class Members (“Class Counsel”).
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You will not be charged for Class Counsel’s services. If you want your own lawyer, you may hire one at your expense.
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Class Counsel will ask the Court to approve $625,000.00 as reasonable attorneys' fees and costs of litigation. This amount will be paid by Southern Illinois.
Class Counsel will also ask for a Service Award Payment of $3,500.00 for the Class Representative. The Service Award Payment will also be paid by Southern Illinois.
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If you do not want to be part of the Settlement, you must formally exclude yourself from the Settlement. This is called a Request for Exclusion, and is sometimes also called “opting out.” If you opt out, you will not receive Settlement benefits or payment. However, you will keep any rights you may have to sue Southern Illinois on your own about the legal issues in this case.
If you exclude yourself, you are telling the Court that you do not want to be part of the Settlement. You will not be eligible to receive any Settlement benefits if you exclude yourself.
The deadline to exclude yourself from the Settlement is June 15, 2026.
To be valid, your Request for Exclusion must have the following information:
the name of the Litigation: Doe v. Southern Illinois Healthcare Enterprises, Inc., Southern Illinois Hospital Services, and Southern Illinois Medical Services, NFP, Case No. 2023LA55, pending in the Circuit Court of Williamson County, Illinois;
your full name, mailing address, telephone number, and email address;
personal signature; and
the words “Request for Exclusion” or a clear and similar statement that you do not want to participate in the Settlement.
You may only exclude yourself—not any other person.
Mail your Request for Exclusion to the Settlement Administrator at:
Southern Illinois Pixel Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
Your Request for Exclusion must be submitted, postmarked, or emailed by June 15, 2026.
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If you are a Class Member and do not like part or all of the Settlement, you can object to it. Objecting means telling the Court your reasons for why you think the Court should not approve the Settlement. The Court will consider your views.
You cannot object if you have excluded yourself from the Settlement (see Question 15).
You must provide the following information for the Court to consider your objection:
the name of the Litigation: Doe v. Southern Illinois Healthcare Enterprises, Inc., Southern Illinois Hospital Services, and Southern Illinois Medical Services, NFP, Case No. 2023LA55, pending in the Circuit Court of Williamson County, Illinois;
your full name, mailing address, telephone number, and email address;
a clear description of all the reasons you object; include any legal support, such as documents, you may have for your objection;
if you have hired your own lawyer to represent you for this objection, provide their name, bar number, and contact information;
whether or not you or your lawyer would like to speak at the Final Approval Hearing; and
if you or your lawyer have objected in any other cases in the past three years, list the names, courts, and civil action numbers for each of those cases.
For your objection to be valid, it must meet each of these requirements.
To be considered by the Court, you must file your complete objection with the Clerk of Court by June 15, 2026. You must also send a copy of the objection to the Settlement Administrator, Class Counsel, and Counsel for Defendants.
Clerk of the Court | Settlement Administrator |
Clerk of the Court | Southern Illinois Pixel Settlement |
Class Counsel | Counsel for Defendants |
Lynn A. Toops | Erin Bolan Hines |
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Objecting is telling the Court that you do not like something about the Settlement. You can object to the Settlement only if you do not exclude yourself from the Settlement. Excluding yourself from the Settlement is opting out and stating to the Court that you do not want to be part of the Settlement. If you opt out of the Settlement, you cannot object to it because the Settlement no longer affects you.
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The Court will hold a final approval on August 24, 2026, at 9:00 a.m. Central Time, at the Circuit Court of Williamson County, Illinois, at 200 West Jefferson Street, Marion, IL 62959.
At the Final Approval Hearing, the Court will decide whether to approve the Settlement. The Court will also decide how Class Counsel should be paid, and whether to award a Service Award Payment to the Class Representative. The Court will also consider any objections to the Settlement.
If you are a Class Member, you or your lawyer may ask permission to speak at the hearing at your own cost (see Question 16).
The date and time of this hearing may change without further notice. Please check this website for updates.
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No. Class Counsel will answer any questions the Court may have. You may attend at your own expense if you wish, but you do not have to.
If you file an objection, you do not have to come to the Final Approval Hearing to talk about it; the Court will consider it as long as it was filed on time. You may also pay your own lawyer to attend, but you do not have to.
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If you do nothing, you will not receive a benefit from this Settlement. You will also give up the rights described in Question 8.
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This website and the Notice are a summary of the proposed Settlement. The full Settlement Agreement and other related documents are available here.
If you have additional questions, you can ask for free help any time by contacting the Settlement Administrator at:
Southern Illinois Pixel Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
Email: info@SouthernIllinoisHealthPixelSettlement.com
Call toll free, 24/7: (833) 386-6512
You can obtain copies of publicly filed documents by visiting the office of the Clerk of the Court, 200 West Jefferson Street, Marion, IL 62959.
Do not contact the Court or Clerk of Court regarding this Settlement
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